How can we help?

Browse the common situations below. Can’t find what you need? Email us directly. We reply within two business days, usually much sooner.

Lost your download?

Your products live in your Gumroad library. Search your inbox for your Gumroad receipt, or visit gumroad.com/library and sign in with your purchase email. Every file you’ve bought is there, always re-downloadable.

Refund request?

30-day money-back guarantee, no questions asked. Email support@trainme4tech.com from your purchase email and we’ll process it within two business days, usually much sooner.

Technical issue?

File not opening? Something not working as shown? Tell us exactly what’s happening, plus your browser and device, and we’ll sort it out. Most product files are single HTML files. If in doubt, try opening them in Chrome or Edge first.

Product question?

Wondering whether a product fits your use case, or how to adapt one with Claude or ChatGPT? Ask before you buy: send us a message and we’ll give you a straight answer.

Still need help?

Email support@trainme4tech.com with your purchase email address and a description of what’s happening. We reply within two business days, usually much sooner.